Frequently Asked Questions (FAQs)

Introduction to Frequently Asked Questions (FAQs)

Q1. What is ZenithPay?

ZenithPay is a fintech platform offering APIs for mobile/DTH recharge, BBPS utility bill payments, and instant business payouts across India.

Q2. Who can use ZenithPay APIs?

Our APIs are perfect for startups, enterprises, retailers, developers, and aggregators looking to integrate recharge, bill payment, or payout services.

Q3. Is ZenithPay a secure platform?

Yes. We follow strict security protocols and comply with RBI and NPCI guidelines to ensure data privacy and secure transactions.

Q4. What services does ZenithPay provide?

We offer Recharge API, BBPS Utility Bill Payment API, and Business Payout API services for seamless digital transactions.

Q5. How fast are transactions on ZenithPay?

All services are processed in real time, ensuring instant recharges, bill payments, and payouts.

Q6. What types of bills can I pay using BBPS?

You can pay electricity, water, gas, broadband, insurance premiums, and more—powered by NPCI’s BBPS infrastructure.

Q7. Do I need technical expertise to use the API?

No. Our APIs come with complete documentation and developer support for easy and quick integration.

Q8. Can I track transactions in real-time?

Yes. Our dashboard provides you with complete visibility, featuring live transaction tracking and reporting tools.

Q9. What support do you offer?

We provide 24/7 customer and technical support via chat, email, and phone to resolve any queries quickly.

Q10. Is ZenithPay GST compliant?

Yes. All our billing and invoicing systems follow India’s GST norms.